Dr Zek Mohebbi

Reviews of Dr Zek Mohebbi

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  Lisa Doak Added July 14, 2018

  ★ ☆ ☆ ☆ ☆
  I could not make an appointment due to a car accident the day before due to a seizure. The car was barely drivable but I was prepared to drive it to my appointment. The afternoon of the appointment, a storm blew in. It was not safe to drive such a damaged car which was not steering properly through the storm. So I called ahead to let the surgery know I could not make it and why.
  Maybe a week later, I received a nasty letter from Dr Mohebis surgery. Asking for a cancelation fee ( which I was told would be waived when I cancelled due to extenuating circumstances). It also had other statements that were unsympathetic to my circumstances.
  I called and expressed my displeasure at the letter, as I believed everything was sorted and fine. I was told again the cancel fee would be waived. We discussed my next appointnent in a months time and that I would discuss the letter further with Dr Mohebi himself. I also asked again if I could reshedule the first appointment as I had a spot on my face I was concerned about. I said if nothing was available, I was happy to wait for the next appointment in July.
  I turned up to my appointment today to find it was cancelled because I didn't agree to the rudely worded threatening letter. Of course I didn't agree to it as I should not have gotten it due to extenuating circumstances. I was never told this appointment was canceled and we have been patients of Dr Mohebi for at least 10 years. In all that time this is the first appointment I could not make and I discussed why at length with the surgery.
  What sort of Doctor expects a patient to drive a damaged car with faulty steering and brakes through a storm. I am shocked and very disappointed at the treatment we have received as long standing honest and respectful patients. I will be taking my complaint and formally lodging it with the relevant government complaints service.

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